Failure Tolerance…Great Results
I finally read my friend, Alison Levine’s 2014 New York Times bestselling book, On the Edge: Leadership Lessons from Mount Everest and Other Extreme Environments (I know, 2014. Sometimes I’m a bit slow on the uptake.
Expecting the…Worst?
It is totally counterintuitive to the way most of us — at least most of us in this Community — think; to expect something undesirable to happen in order to not be upset by it when it does.
Honesty and Finding the “FIT”
Getting on the “Same Side” as your prospective customer or client means that rather than pushing your solution on them you first discover their needs and then “FIT” your solution (if it is a fit) to those needs.
Change Your Questions
For this morning’s Cup of Wisdom a special treat for you. One of the wisest (to say one of the kindest is a given) people I know, Kathi Laughman, with a powerful look at wisdom from a book she discussed with us on a Tuesday evening Coffee & Conversation session some time back. Thank you so much, Kathi!
The Importance of Your Skills
The importance of Authenticity and other “non-skill” aspects of business should never be confused with thinking that the skill-areas of business are not important.
Are You Playing an “Infinite Game?”
How does a superior army lose a war? What causes one company to dominate a marketplace and another to falter?
The 5-Hour Rule
In The Go-Giver Success Alliance we often talk about books, their importance in terms of success, and the impact they can have upon us both professionally and personally. Two of our members, Alexandra Watkins and Donnell King even formed a membership book club. (Thank you both!)
Said in the Right Spirit
There’s an old saying we’ve all heard that goes, “It isn’t what you say, it’s how you say it.”
Well, what you say is also important! And I’m never one to discount using the right words in the right way.
Why You Really Do Know
As sales professionals, we probably don’t know more about our prospective client’s business than they know about…in total. However, we do need to know more about their business *as it relates to the value we can provide them.*
The Necessity of Up-Front Value
Back in the day you could make a cold call (either a physical walk into their place of business or via telephone) and could then ask that person to “tell me about your business.”
Those days have been gone for a LONNNG time.